Last Updated: March, 2026

At Soniacraftsbridal (available at https://soniacraftsandbridals.com/), we value the trust you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our bridal products, or utilize our rental services.

1. Information We Collect

To provide you with a premium and personalized bridal experience, we collect several types of information:

  • Personal Identification Information: Name, email address, phone number (WhatsApp), and shipping/billing addresses.

  • Wedding/Event Details: We may collect your wedding date and styling preferences to ensure timely delivery and personalized service.

  • Payment Information: While we do not store full credit card numbers on our servers (payments are processed via secure third-party gateways like Paystack, Flutterwave, or direct bank transfers), we collect transaction details and confirmation receipts to verify your bookings.

  • Technical Data: IP address, browser type, and cookies to improve your browsing experience on our e-commerce platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your purchases and rentals, manage deliveries, and send order confirmations.

  • Customer Support: To respond to your inquiries via WhatsApp or email and provide custom bridal styling consultations.

  • Marketing Communication: With your consent, we may send you updates about new collections, bridal trends, or seasonal sales.

  • Legal Compliance: To manage rental agreements, process caution fee refunds, and comply with Nigerian financial regulations.

3. Data Retention and Security

We implement robust security measures to maintain the safety of your personal information.

  • Retention: We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements.

  • Security: Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties except in the following cases:

  • Service Providers: We share your address and contact details with trusted courier and logistics partners to ensure nationwide and international delivery.

  • Payment Processors: Your data is shared with secure payment gateways to facilitate transactions.

  • Legal Obligations: We may release information when its release is appropriate to comply with the law or protect our rights, property, or safety.

5. Cookies Policy

Our website uses “cookies” to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. We use them to help us remember and process the items in your shopping cart and understand your preferences for future visits. You can choose to turn off cookies through your browser settings.

6. Your Rights

Under the Nigeria Data Protection Act (NDPA) and other global privacy laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of inaccurate or incomplete information.

  • Request the deletion of your data (subject to legal or contractual obligations, such as active rental agreements).

  • Withdraw consent for marketing communications at any time.

7. International Data Transfers

As Soniacraftsbridal serves international clients, your information may be transferred to and maintained on servers located outside of Nigeria. By using our website, you consent to the transfer of information to countries that may have different data protection laws than your home country.

8. Changes to This Policy

Soniacraftsbridal reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact our Data Protection representative:

  • Business Name: Soniacraftsbridal

  • Email: soniacraftsbridals@gmail.com

  • WhatsApp: +234 7013259495

  • Physical Address: Shop 2 & 3 Amah Plaza, Atamakolomi Junction, Udu Road, Warri, Delta State, Nigeria.